Auto fill

Not sure what category this goes under so I'll pick one and hope it is right. If not, please let me know.

I just purchased an HP Spectre 12" laptop with Win 10 and having many problems.

I installed NIS 360 on it and everything is there, including my vault w/all web sites and log-in information for them. My settings are to auto fill log-in info. However, when I go to any site/item requiring a user ID and password, NIS does not enter that info automatically like it does on my desktop w/Win 7 or my other laptop w/Win 8. I have to manually enter that info.

Why doesn't NIS enter the ID/pw info automatically?