Automatic Full Scan During "Idle Time Out" Without Scheduling

Hi, All.

 

In my ongoing quest to find out whether certain behaviors (or lack thereof) exhibited by Norton software are due to Norton or Windows 8 or a combination of the two, I submit yet another annoying question for the knowledgeable participants on here to analyze. :smileywink:

Helpful suggestions to my previous inquiries were all greatly appreciated!

 

Here's my understanding. During Idle Time OutNorton will automatically run a Quick Scan maybe once or twice a day and a Full Scan every 7 days. Bascially, both types of scans will run automatically without my having to schedule them in Settings.  At least, that's the behavior I observed with NIS installed on machines running Win XP or Win 7.

 

Now this time I have N 360 installed on a machine that's running Win 8.1, and I've noticed that during Idle Time Out, Quick Scan would still automatically run daily, but after more than a week since the last Full Scan ran--done manually--Full Scan has yet run automatically during Idle Time Out.  Is this normal? Must automatic Idle Time Full Scan be "scheduled" now, unlike before, or it won't run?

 

By the way, that Full Scan that I mentioned I ran manually over a week ago was the first Full Scan that this machine received after I had installed N 360.  Some of you may remember from one of my earlier threads that I said I removed and reinstalled Norton several times due to some errors being logged in Security History.  So to clarify, after I reinstalled Norton for the last time (which occured over a week ago), I ran just that one Full Scan as I mentioned.  Therefore, I have no data to give you regarding any earlier Full Scans.

 

Thank you.

Hello

 

The default automatic full system scan is now once a month. I know with NIS version 21 (2014), I was able to schedule my scan to run every 7 days. I'm not sure if you have that option to change the default or not. You could check under Settings, if there is any place where you can set up your scans.  If you can't change anything, then it should run once a month when the computer is ide.

Hi Inquirer,

 

In regards to your inquiry :smileywink: I will not go thru each and every bit of info piece by piece, but will priovide some general info and then perhaps yo can come back with questions if what I provide does not meet your needs.

 

First of all you need to remember that you are on Windows 8.1 and running version 21 as that is the latest version of Norton products and required for 8.1.

 

Things change from version to version and yes, I also remember when an automatic full system scan was done every 7 days during Idle time and would be stopped when the system came out of Idle and then restart where it left off when in Idle again and would do that a few times and then finally become a 'high priority' item and run until complete (regardless of in Idle time) - which sometimes bogged your system down to the point of being almost unuseable.  Both NIS ndN 360 acted the same way - I have never used NAV, so I can not say what that did.  I never really paid any attention as to when the quick scan ran as it was too short to bother with.

 

Now, starting with vesion 21:

 

A full system scan takes place at the first computer restart following the product installation.

 

The full scan is run every 30 days at idle time and it can be resumed. The product tries to finish the full scan within one day after the due time (it still runs only at idle state of the system).  However, this scan is a low-priority activity(used to be a high priority), which means that if the product is unable to complete the full scan in time (no idle state during that period), it will be dropped from the current schedule.  Please note, this is different from the previous versions when it would run until completion as a  "high prioity" and thus sometimes bog down your system.  The product will then run a Full Scan at its next schedule (30 days).   If you want, you can change the schedule of Full Scan through the Custom Scan UI.

 

Quick Scan is a high priority scan and runs once in every three days at idle time of the system.  If the user and the CPU are

never idle for three days, the scan automatically runs on the fourth day. This activity occurs because the product’s overall health goes to a “warning” state if Quick Scan has not run in five days.

 

I believe the Quick Scan is also run after every Pulse Update.

 

Hope that comes close to answering all your questions - if not you know where to find us!

Thanks a lot, floplot and yank!

 

And yank, regarding Quick Scans being done automatically once every 3 days, according to my Security History, it seems to occur at least once daily while the machine is idle, if not more.  My Security History records show that on one particular day, for example, it ran twice in just over 23 hrs--so not quite one day.

 

By the way, yank, I awarded floplot's reply as the "solution."  Although your reply was more in-depth, both yours and his answered my main question essentially the same, that is, automatic full scan in N 360 is now performed once a month. And since he replied with the correct solution first, I'm giving it to him.  Hope you're not mad. :smileyvery-happy:  But I did give both of you kudos.:smileywink:

 

Thanks, again, to you both! 

Um, Inquirer. floplot is a she !........:smileywink: Check out her profile pic !

Oops! Sorry about that, floplot:smileyembarrassed:

 

So F4E, based on the profile pics, am I to conclude that you are the sentience of the Australian continent and that yank is an eagle:smileywink:


Inquirer wrote:

.....regarding Quick Scans being done automatically once every 3 days, according to my Security History, it seems to occur at least once daily while the machine is idle, if not more.  

 

[…] 


Hi Inquirer,

 

An automatic quick scan should run after any new virus definitions updates, as soon as the computer is idle.

Thus it can be done once, twice or more a day, depending on how many virus defs updates are received.

Got it.  Thanks, Rainbow_2.

Hi Inquirer,

 

First of all, I don't worry about being credited with the solution, the important thing to me is that you got an answer and are satisified with the information.

 

Yup, Floplot is a she (one of three female Gurus).  F4E is located in Australia and I am a Yank (an Amercian who hails from north of the Mason-Dixon line).  My avator is hard to see - so I'll show it to you a bit larger -something I will never forget!

 

tragedy-greatpicture.jpg

Poignant, yank. :smileysad: