I have my 360 account and was originally on other computers that are no more. The problem I have it that most of my 4gb online storage is used by these OLD sets. but I only see the default set for my current machine and and cannot see how I can remove all this OLD data which is really mostly duplicatesof data and it means I have not space now to do a current back up online
Is there a way to see all these old orphaned backups ? and the ability to remove them ?
or simply is the a way to Delete all the backup data/sets currently on my account, then I can simply start a clean backup with all my space available ?
I have my 360 account and was originally on other computers that are no more. The problem I have it that most of my 4gb online storage is used by these OLD sets. but I only see the default set for my current machine and and cannot see how I can remove all this OLD data which is really mostly duplicatesof data and it means I have not space now to do a current back up online
Is there a way to see all these old orphaned backups ? and the ability to remove them ?
or simply is the a way to Delete all the backup data/sets currently on my account, then I can simply start a clean backup with all my space available ?
2. Log-in with your Norton Account username and password.
3. Click Continue with a Norton 360 only account - Restore files backed up by Norton 360.
4. Click Continue. It should list all backup sets of Norton 360 you have on the server.
5. Use Remove a Computer option to delete the backup sets to your Online Storage Space.
Let us know how it goes. If the problem persists, contact the Symantec Technical Support through this LINK, chat will give you immediate response. Otherwise, send an email to Tony_Weiss with your Norton Account information, kindly check his profile for the email address. I am sure that Tony can help you in cleaning up your Online Storage Space(delete all files).
5. Use Remove a Computer option to delete the backup sets to your Online Storage Space.
I do not see that option at all when I log into nobu. I see all my backup sets, but no option to "Remove a computer". Where am I supposed to see this?
The N360 interface to delete files is extremely slow and I can't just select a whole folder to remove everything underneath. I have to go select every files in each subfolders to delete and the process is tediously slow. You have to offer a better way...
The above directions, to remove a computer, only apply if you used Norton Online Backup to originally backup. The NOBU web will only display Norton 360 restore sets but has no other ability to purge or backup Norton 360 data.
You can select and delete a file or everything from a Backup Set on the Norton Backup Drive. Norton 360 does not back up the deleted file the next time you run a backup. You can also click the file to open and view the file content before you restore it.To delete a file from a Backup Set on the Norton Backup Drive1.In Windows Explorer, in the left pane, click Norton Backup Drive.2.Select the backup destination, and navigate to the Backup Set destination that contains the file that you backed up. 3.Select the file, and then press Delete. Alternatively you can also select the entire backup set and delete it without having to select individual files.
It is critical to note that this process may take some time. The key reason is it is not only removing the last backup set’s worth of data but also all the linked incremental backups performed. If you have issues in doing this or prefer we purge your entire account – please send me a PM with the email address you use to login to your Norton Account. The same one that your Norton 360 account is linked.