Backup drive locked for rest of network

Norton Security | Norton Internet Security
1

I’ve got a home peer-to-peer network on two machines, running XP Pro and XP Home. I have Norton 360 v3 set up on both machines. I have a FreeAgent external HD which I want to use for backups. I selected it as the backup destination on my desktop and the backup was successful. But now the other machine (the laptop) sees the drive on the desktop as write-protected, both when I try to save to it and when I try to select it as the back-up destination for the other machine. It can write to the other drives on the desktop. Initially even the desktop would not write to the FreeAgent drive (i.e. same machine), but when I unchecked the read-only box on the backup folder, the whole drive became available to the desktop, but still not to the laptop on the network. I the drive is selected as share on the network on windows. I suspect the Norton Firewall is blocking network access to the drive.

2

Thanks for the reply. Both the share and "allow users to modify" boxes are checked. So that can't be it.

3

Hi andybethesda -

 

If possible could you go to your laptop and attempt to copy a file to the share (outside of backup)?

 

Thanks.

 

John

4

I’ve got a home peer-to-peer network on two machines, running XP Pro and XP Home. I have Norton 360 v3 set up on both machines. I have a FreeAgent external HD which I want to use for backups. I selected it as the backup destination on my desktop and the backup was successful. But now the other machine (the laptop) sees the drive on the desktop as write-protected, both when I try to save to it and when I try to select it as the back-up destination for the other machine. It can write to the other drives on the desktop. Initially even the desktop would not write to the FreeAgent drive (i.e. same machine), but when I unchecked the read-only box on the backup folder, the whole drive became available to the desktop, but still not to the laptop on the network. I the drive is selected as share on the network on windows. I suspect the Norton Firewall is blocking network access to the drive.

5

Also, you say:

 

Just so I can understand your problem, you are trying to run a backup from 2 computers where you have a mapped network drive on your desktop (to an external drive) that you are trying to run a backup from your laptop?

 

Yes. I did a backup from the desktop to the external drive which is physically attached to the desktop. This works, but may have caused a problem with the sharing of the drive on the network. I have mapped this drive to the network and am trying to back up the laptop onto it.

6

OK OK. John, I suspect you have paranormal powers. I turned the laptop on and now its working. If you don't have paranormal powers, the network reset I did this morning needed three shutdowns to take effect. I'm goin' with the spooky explanation and giving you kudos! Thanks for the prompt response!

7

No problem.  Glad I could help (Kind of) and that it is now working for you!

 

John