Backup Errors: Wish to start from scratch: How?

Norton Security | Norton Internet Security
1

Recently while backing up to an external HD, Norton 360 Backup triggers an "Error" flag.  I've erased the file and related icons on the external HD and wish to trick Norton 360 into thinking I've never backed up previously and simply to a "clean" backup.  How?

 

My backup is not significant (My Documents & C Drive for the source); pictures, music, office documents, emails, contacts and internet favorites.  There's several gigs, but not really much.  A simple backup. Again, how?

 

Thanks.

2
360_001 wrote:

Recently while backing up to an external HD, Norton 360 Backup triggers an "Error" flag.  I've erased the file and related icons on the external HD and wish to trick Norton 360 into thinking I've never backed up previously and simply to a "clean" backup.  How?

 

My backup is not significant (My Documents & C Drive for the source); pictures, music, office documents, emails, contacts and internet favorites.  There's several gigs, but not really much.  A simple backup. Again, how?

 

Thanks.

Hi,

You might try deleting your current backup job and creating a new one. That should provide enough change for 360 to do a full backup rather than identify the previous one and just do an incremental.

Keep us posted

3

Dick - started anew as suggested, but without backing up emails and it works fine.  What's wrong with emails, I don't know.  Thanks for your input.

 

This ends my inquiry.  Thanks all.

4

Recently while backing up to an external HD, Norton 360 Backup triggers an "Error" flag.  I've erased the file and related icons on the external HD and wish to trick Norton 360 into thinking I've never backed up previously and simply to a "clean" backup.  How?

 

My backup is not significant (My Documents & C Drive for the source); pictures, music, office documents, emails, contacts and internet favorites.  There's several gigs, but not really much.  A simple backup. Again, how?

 

Thanks.