Backup is too slow

Norton Security | Norton Internet Security
1

I've read a number of posts on this but I don't understand how upload speed has anything to do with moving files from an internal drive to a USB drive. It took about 10 hours to backup 6% of about 850GB.  There's got to be a faster way. For now I have stopped using Norton Backup. 

 

Any suggestions?

2

I've read a number of posts on this but I don't understand how upload speed has anything to do with moving files from an internal drive to a USB drive. It took about 10 hours to backup 6% of about 850GB.  There's got to be a faster way. For now I have stopped using Norton Backup. 

 

Any suggestions?

3

Thanks for the reply.

 

This was the first run of the backup. I am running 360 v 21.1.0.18 on Windows 8.1.  I am trying to backup all the files on a drive which has about 850GB of data onto a 3TB USB 3.0 external drive. Pleanty of space on the backup drive. 

 

I stopped the backup at 6%.

 

4

Hi bridgecourt.

 

A few suggestions to try.

 

Try copying a couple of largish files to the external drive to see roughly how long that takes - just to test that the hardware seems to be working as it should.

 

Use Windows Explorer to look at the external drive and see if you have a folder N360_BACKUP and if so how large it is.

 

Open N360 and select the backup pane, then Manage Backup sets.  Then select Preview and tell us how many files and how large a backup it expects.

 

Finally, have you thought of setting up a new backup set containing just a few files to see if that works.  It should not take long and it would test the system, both hardware and software without taking forever..

 

Just some thoughts.

 

Do let us know how you get on.