oblates
1
Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract:
I have started getting another message usually once a day – Backup sync failed. What does that mean?
Product & version number:
OS details:
What is the error message you are seeing?
Backup sync failed
If you have any supporting screenshots, please add them:
bjm
2
Have you reviewed:
Security History → Cloud Backup → Advanced details here … review → # files failed to back up
Advanced details = click 
for example: 7 files failed to back up
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When I had Backup sync failed.
My backup set was trying to back up System Volume Information
~ my Cloud Backup set tried/failed to back up System Volume Information apparently because I had opted Back up common file types only = off.
System Volume Information folder contains hidden protected operating system files.
I’ve since excluded System Volume Information folder.