Backup using Comcast Norton questions

I have questions regarding the backup program included with Comcast Norton.

 

1. Does this do a "file by file" backup or an "image" backup?

 

2. Is there a bootable disk available (or .iso file to burn a disk) to use to access the Backup/Restore features of the program?  I found the Norton .iso file to make a bootable disk but only to do a virus scan (no backup/restore files).

 

I am interested in backups that could be used if the computer won't boot to restore the last good save  or to move the complete drive content to a new bootable hard drive.  Am I correct in assuming the backup file must be an "image" file to include the boot tracks on the hard drive.