hi all, I have issue with the Behavioral Protection. Norton said that I am not protected but when I follow the steps "Automatic Protection tab, under Behavioral Protection, in the Behavioral Protection Advanced Mode drop-down list" all the features are greyed-out. Any idea on how I should solve the issue? Thank you
If you're in Windows Administrator user account.
If Auto-Protect is not grayed out.
Try clicking Use Defaults => Apply.
Please run Norton LiveUpdate and Restart (not Shut down) machine.
Is Auto-Protect grayed out, too.
Please run Norton LiveUpdate and Restart (not Shut down) machine.
Are you in Windows Administrator user account?
Users need to be in Windows Administrator user account to change Norton settings.
Standard user accounts; Norton settings may appear disabled (grayed out).
Norton settings can also be greyed out after Norton detects and repairs a threat on your computer which requires a restart.
Important pointers:
- You need to log in to your computer with an Administrator user account to change the product settings.
- For Standard user accounts, some of the settings may appear disabled (grayed out).
- If you are an administrator, keep in mind that the changes that you make apply to all users who use the computer.
https://support.norton.com/sp/en/us/home/current/solutions/v5312602