Being double charged

[Ricky_McGuire]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: upon calling about this problem i get a a person wanting access to my computer which i give to nobody after last incident norton is charging my account for over 700.00 and should be a a little over 300.00 whats the problem here and how can it be resolved

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

[bjm]

@Ricky_McGuire

upon calling about this problem i get a a person wanting access to my computer which i give to nobody

@Ricky_McGuire

norton is charging my account for over 700.00 and should be a a little over 300.00

charging your account for what Norton plan/s?

Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their billing profile…~65+ days ahead.

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

Here are a few things you should know if you stop your subscription from automatically renewing:

• Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
• It typically takes a few hours from your request for the change to take effect.
• Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.

Please review: Contact Norton Support
Cancellation & Refund Request here

[bjm]

Hello @Ricky_McGuire
Please share your progress