Billing Information Removal

Archive
1

ITMA.
​I'm unable to delete, ' Billing Information ¦ DELETE ' from 'Norton Management'.
At every attempt, I receive the 'Norton Site Error'.
This has been going on for some long time, and requires addressing. A customer driven decision would suffice, when navigating the relevant page.
'Billing Information Storage' by default is unsolicited, and highly inappropriate.
Let the customer decide the issue, with a 'Store Billing Information' 'Yes' or 'No' request, on the appropriate page.
Enable the customer to make the storage decision.
After all, it's a customer's details, privacy judgment; not subject to a 'Norton T&C Data Liberation'.

Be safe out there !
"It's That Man Again."
The Silver Surfer. AK.  [ AGED ¦ BUT, NOT OLD. ]

2

ITMA.
​So, it's 2017. I've just been through the annual, excruciatingly painful, 'upgrade / renewal process'.
Hey-Presto ! My 'Delete-Billing-Information', actually, deleted. Hurrah !

"It's That Man Again."
The SynicalSurpher. AK.

3
bjm_:

Chat with Official Norton Support   ---- Call Official Norton Support 

Please rate your experience with Norton
Your feedback is valuable in helping Norton build better products.

ITMA.
I'm making a product suggestion; nothing else.
CC expires very soon. Players Win : House Loses !
Be safe out there !
"It's That Man Again."
The Silver Surfer. AK. ( Nil illegitimi carborundum ! )
I'm no great aficionado of Cyber Space.
No, FACEBOOK, no GAMES, no SMART PHONE, no SMART TV, no TABLET, no TWITTER.
I travel light, embracing the extreme minimum reaches of SOCIAL NETWORKING. What I do possess is a grasp of hands-on chip technology, from 8-bit onward; dating back before BBC MICRO, COMMODORE-64, ZX-Spectrum, and the birth of the Domestic Internet.
I cast no shadow, and leave no footprint on the firmament of the e-Galaxy.
My "Disk Activity LED" has more use of my PC, than I do.
"ANALOGUE": the exclusive, perpetually enduring, platform. AK.
cool
4

ITMA.
​I'm unable to delete, ' Billing Information ¦ DELETE ' from 'Norton Management'.

Chat with Official Norton Support   ---- Call Official Norton Support 

Please rate your experience with Norton
Your feedback is valuable in helping Norton build better products.

5

ITMA.
​This is the Product Suggestion Forum: definitely not, a ' FIX-IT ' forum.
No too sure of the previously 'Off-Topic' replies:-

Um, have you tried alternate browser, alternate dns resolver, clear cookies, cache, temp....
Chat with Official Norton Support   ---- Call Official Norton Support 
Please rate your experience with Norton
Your feedback is valuable in helping Norton build better products.
A customer driven decision would suffice, when navigating the relevant page.

A customer driven decision would suffice, when navigating the relevant page.
'Billing Information Storage' by default is unsolicited, and highly inappropriate.
Let the customer decide the issue, with a 'Store Billing Information' 'Yes' or 'No' request, on the appropriate page.
Enable the customer to make the storage decision.
After all, it's a customer's details, privacy judgment; not subject to a 'Norton T&C Data Liberation'.
I don't see why Norton have to keep my details, as default. I feel that the customer orientation on this issue, is sadly lacking. I would like an 'opt-out' default facility, not an 'opt-in'. They're my private details, best managed by me. Another 'check-box' wouldn't go amiss, toward 'Customer Satisfaction'.
It's all about 'Customer Choices', not the lack of them.
Be safe out there !
"It's That Man Again."
The Silver Surfer. AK.  [ AGED ¦ BUT, NOT OLD. ]

6

Chat with Official Norton Support   ---- Call Official Norton Support 

Please rate your experience with Norton
Your feedback is valuable in helping Norton build better products.

7

ITMA. (Vista 32, IE9, Palemoon, Opera, Firefox)
​I've worked through the fixes, to no avail.
Anyway, I'm paying Norton; they're not paying me, my time to churn the problem.

I don't see why Norton have to keep my details, as default. I feel that the customer orientation on this issue, is sadly lacking. I would like an 'opt-out' default facility, not an 'opt-in'. They're my private details, best managed by me. Another 'check-box' wouldn't go amiss, toward 'Customer Satisfaction'.
It's all about 'Customer Choices', not the lack of them.
Be safe out there !
"It's That Man Again."
The Silver Surfer. AK.   { AGED ¦ BUT, NOT OLD. }

8

Um, have you tried alternate browser, alternate dns resolver, clear cookies, cache, temp....
Thanks