Where is the bitcoin mining app? I cannot seem to locate it in Norton 360
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NortonMan919191:
So uh it tells me to reset but when i do it doesnt delete the trojan/malware what do i do
Are you seeing Norton prompt "Restart Required"?
Have you restarted machine (not Shut down)?
Please tell us what Norton is telling you regarding this event.
For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.
Protection against the Coinminer malware
https://support.norton.com/sp/en/us/home/current/solutions/v125881893
How to remove Trojan.BitcoinMiner (Virus Removal Guide)
https://malwaretips.com/blogs/remove-trojan-bitcoinminer/
Windows Malware Removal Help & Support
https://malwaretips.com/forums/windows-malware-removal-help-support.10/
How to install and run a scan with Malwarebytes (Guide)
https://malwaretips.com/blogs/scan-malwarebytes-anti-malware-2-0/
Malwarebytes Malware Removal Help
https://forums.malwarebytes.com/forum/108-malware-removal-help/