Hi Reposting this since e original got cut up into a long string of text. Unfortunately im using my smartphone to type this up so its a tad difficult. So I’m fairly pissed at Norton right now. I bought Norton Internet Security yesterday, and unfortunately I wasnt paying much attention to the names so Im going to do my best to detail what happened to bring me to this state, and hopefully someone can help me:
1. Originally already had Norton Antivirus but it had expired ages ago. Currently using Windows 7 which came with my Sony VAIO. I popped the CD into my computer and the startup program ran. I clicked install. I told me it was removing or uninstalling Norton, which I figured meant it was removing the old version and reinstalling the new.
2. Prompt to reboot. I do so.
3. Come back and because i didnt remove the cd from my disk it boots on norton. I key in the product key and quit because i didnt want to scan my system at that time and just wanted to finish up my installation. Check everything. On windows i notice something weird. My start program list has completely disappeared. Original start up applications unable to load and many icons are missing. I am unable to connect to the internet, which i rectify by rekeying in my wireless network password. I try to install norton because it simply is not in my computer listed as a program anymore (along with many other prpgrams). Autorun will work but not installation.
4. I dont think too much into it at the moment. I restart and boot from the cd. Then i do a full system scan which is the 2nd of 2 options. Some viruses and trojans are dealt with.
5. I still have the problem with windows and being unable to do jackbleep. From here on unfortunately it geta a bit hazy.
6. I open up safe mode and do a system scan. I cant rememver what exactly i chose, i just know it told my computer to do a check and it told me the registry was corrupt, code 0x0cd42 or whatever i cant remember.
7. System restore.
8. NOTHING WORKS NOW. I can only start up safe mode now only when i put the recovery disc in. It then proceeds to show me a blank screen with a cursor. All recovery modes bring me to a blank screen with just a cursor. If i dont put the recovery disc (the one ee you create when u first buy the computer) i cant even load that. It just tries to load and then hangs on the scree heeelllpppp!!!
Any tips?