Bogus Norton email

Norton Security | Norton Internet Security
1

I just got a bogus email claiming that I can get an extra 6 months subscription on my Norton account if I follow the included link (ho hum). Can anyone point me in the right direction to tell Norton about this, I've just spent a good ten minutes looking for a relevant contact link and my patience has given out.

2
Tog wrote:

I just got a bogus email claiming that I can get an extra 6 months subscription on my Norton account if I follow the included link (ho hum). Can anyone point me in the right direction to tell Norton about this, I've just spent a good ten minutes looking for a relevant contact link and my patience has given out.

Tog,

I'm not sure where you can forward that message. In many cases the email address abuse@ works to get it into the correct hands

Your message here will be seen by staff and that will be an additional alert that another scam is in the wind :smileysad:

Thanks

3

Thanks, I'll give "abuse@" a try.

4

You could just contact Norton's OnLine Customer Support via CHAT which users tell us is quick and painless -- they should know who to send it to.

 

To contact customer support Click on this link and work on from there.

You can choose CHAT or Email; email or phone may have a long wait time and feedback from users tells us that CHAT is by far the best at resolving problems.

Note that that link is to the USA/CAN website so if you are located elsewhere I'm sure you will be able to find the equivalent location on your local Symantec website; some pages have a link at the top right where you can select the country you are located in.

Please let us know how you get on ....

5

After emailing tech support I got given the following email for reporting these issues anti_phishing@symantec.com .

 

 

6

Thanks for the feedback -- I've added that address to my Contacts list ....