Bought but not received activiation key

Norton Security | Norton Internet Security
1

I bought 360 yesterday but received a mail stating an internal technical error had occured which is delaying me receiving the confirmation/activiation key. Has anyone encountered this and if so, how long did it take to be resolved? Now I only have 360 trial on my pc instead of the 1 year subscription. I need to secure another pc as well asap. Thanks

2

Hi Dave

 

This has been very helpful. Thank you for the quick advice. I will all you suggest. Just a bit ticked off that i have not had it resolved yet though. I know I am covered for now, just prefer to have the confirmation stuff. Control freak!

 

Thanks again!

3

hi Dave, i have followed your advice. The order was unsucessful so I will need a credit and also busy downloading the std package for the second pc. Thanks again.

4

I bought 360 yesterday but received a mail stating an internal technical error had occured which is delaying me receiving the confirmation/activiation key. Has anyone encountered this and if so, how long did it take to be resolved? Now I only have 360 trial on my pc instead of the 1 year subscription. I need to secure another pc as well asap. Thanks

5

You're welcome.  I am glad you sorted out the problem.

 

Thanks for letting us know.

 

Cheers,

Dave.  :smileyhappy: