Bought from Computer Active but cannot download

Norton 360 for Windows
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing? No error just blank screen

If you have any supporting screenshots, please add them:

image
image3033×1575 33.7 KB

2

Were you able to activate the product key in your Norton Account?

Where did you download 360 from?

Were you using Norton before this purchase? If not, you need to fully remove any other security software before installing Norton.