Bought new product key but when I enter it into Norton it says Before you can start using your Norton subscription with this new key, we'll need some additional information to register it. Please enroll at (-2027)

Norton Security | Norton Internet Security
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Issue abstract: Before you can start using your Norton subscription with this new key, we’ll need some additional information to register it. Please enroll at (-2027)

Detailed description: there is nowhere else to put the product key

Product & version number: 360 duluxe

OS details: windows 10

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

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image549×266 31.8 KB

Hello @alexp
Did you activate Auto-Renewal?
You may cancel automatic renewal and remove payment info after activation/setup.

Please review (-2027) related: here

Please share your progress.

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