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Issue abstract: Browser redirects to malware sites
Detailed description: Occasionally my browser redirects me to a malware site when trying to browse to a known valid site. This has happened in both Edge and Chrome. My AV (Norton 360) blocks access to the malware site, which is good. But I am still unable to get to the valid site and am concerned I have some underlying infection on my PC that my AV is not detecting.
Product & version number:
OS details: Windows 11
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Is the domain name infosystemsllc.com ? [VirusTotal here]
Is the domain name the same in all 14 pages?
Did you clear browser cookies n cache?
Do you run browser sync?
Did you recently install any program / browser extension?
Did you recently allow push notifications?
Did you recently change site permissions?
Did you reset browser?
Did you run Norton Full Scan?
Did you run Malwarebytes Scan?
Is the domain name infosystemsllc. ? Is the domain name the same in all 14 pages?
No, the infosystemsllc redirect happens repeatedly. But sometimes I also get directed to “adflowtube…” and sometimes to " ecomicrolab…".
Did you clear browser cookies n cache? Yes. That seemed to help a few weeks ago. But then it started back this weekend.
Do you run browser sync? I’m not sure, unfamiliar with this.
Did you recently install any program / browser extension? No
Did you recently allow push notifications? No
Did you recently change site permissions? No
Did you reset browser? Yes, I did this for Chrome and it currently is not happening in Chrome, but is still happening in Edge.
Did you run Norton Full Scan? Yes, several times. It never finds anything.
So I have installed Malwarebytes and cleaned up a couple of “rogue” looking apps and rebooted. Also have reset sync in Chrome. I rarely use Edge and would not have any other devices to sync it to. Ran another Malwarebytes scan after this (all clean now) but still getting the redirect from Chrome, and still no longer getting it in Edge. I’m gonna try clearing data in Chrome one more time now and I think I will have exhausted all I can do for now. Thanks for all the suggestions.
“Delete Browsing Data” (all of it) cleared the issue for now in Chrome. I have cleared it like this in the past once before. But after a few weeks the issue returned. Crossing my fingers that all the other stuff we did today will keep it from returning now (in Chrome at least). I still don’t have an real rhyme or reason as to why it quit occuring in Edge today without any real actions taken to clean up Edge…
