Browser speed

Norton 360 for Windows
1

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Issue abstract: Webpages load extremely slow

Detailed description:my browsers are extremely slow or non responsive at loading pages, how can I fix this?

Product & version number:

OS details:

What is the error message you are seeing?

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1 Like
2

  1. Quick Test (to confirm if it’s Norton)
    Open Norton
    Go to Settings
    Firewall
    Disable Intrusion Protection (IPS) for 15 minutes
    Test opening websites (YouTube, Google, etc.)
    *** If it becomes fast immediately, the problem is some layer of Norton’s protection/network (and it can be adjusted without becoming insecure).

  2. Turn off “Safe Web / Browsing Protection” (test)
    Norton → Settings
    Web Protection / Browsing
    Disable Safe Web (or “Browsing Protection”) for 15 minutes
    Test again
    ***If it improves, you can keep it on and just adjust it (I’ll tell you how), but confirm first.

3

@StacyT_Wood Are you using the Norton VPN when this occurs? If so as a test disable the VPN and recheck.

SA