Can not get Norton Toolbar to work in Firefox 5.0 - All patches installed

Norton Security | Norton Internet Security
1

Running N360 5.0 with firefox 5.0 and the Norton Toolbar 5.6.  Ran live update and it installed some patches. Re-booted and still showing Norton Toolbar as disabled becuse it is not campatible.

 

I also found a post here referncing a mozilla update to delete some of the firefox extension files. did this and still no luck

 

any ideas?

2

Hi budlight

 

Hope you have updated N360 version to 5.1.0.29,can you check this .if it is not updated run the live update again to get updated.

http://community.norton.com/t5/Norton-360/Product-Update-5-1-0-29-for-Norton-360-version-5-May-2nd-2011/td-p/445308

 

Even after updating through Live update if you are still not getting the toolbar ,try to  unistall Firefox5.0 and again reinstall Firefox 5.0,make sure you take the backup of FF(bookmarks,saved passwords and other needed )

 

Please let me know if it works.

 

Regards

kishore

 

 

3

for me,the norton toolbar is working fine with the new ff 5....

 

:smileyhappy:

4

Hi Budligh, 

 

I'm not a computer newbie and basically having the same problem.  I have uninstalled Firefox 5.0, done updates and I even have the latest N360 (5.1.0.29).  Never had a problem confriguring this in previous versions, but this time it doesn't want to work.