Can you help me ?? Account issue

Hello

 

first sorry for my bad english.

I jave an issue with Norton Internet Security  (I think it is the 2007 version)

I registered in july 2007 and made a renewal in july2008.

Everything always worked great until 5 days ago.

I have a message stating that my NIS encouters a problem of subsricption or licence.   So when I make live update after a few seconds, the error message says my subscription has expired.

I am sure my account expires in july 2009 as when I connect to the Norton account with my email, the product details show the good expiracy date of july 2009.

It is not a problem of clock and when I enter my product key in the area dedicated so in the 'restore area' of the subscription information, it confirms 0 days left for my subscription.

May anyone help me ???

Thanks in advance to all

 

Olivier