Can you help me with NIS error Message & urgent

 

Hello All

 

Can you help me?

 

I have a OS: windows Vista Business OS, NIS 2009 was stopped working since last 3 days.

The following information I got from the 'Problems & Soltions'  from control Panel.

When I double click NIS the following message is coming '

'Norton Premium Services & One Click Support Player' is not working message will come.

 

 

Product
Network Diagnostics Framework

Problem
Unable to diagnose/repair network problems

Date
7/16/2008 7:25 PM

Status
Report Sent

Problem signature
Problem Event Name: NetworkDiagnosticsFrameworkV2
Vendor: Microsoft
OwnerHC: L2Sec Helper Class
OwnerHCVersion: 1.0
SessionStatus: 2
HRESULT: 8008F906
Repair: {9EA5B9CD-5ADA-11da-BEC6-001018902004}
RootCauseHC: L2Sec Helper Class
RootCauseHCVersion: 1.0
RootCause: {361694C3-0D20-4588-8C64-DC9D6A1CD6B3}
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Extra information about the problem
Bucket ID: 26212162

------------------------------------------------------------------------------------
Product
Norton Premium Services & One Click Support Player

Problem
Stopped working

Date
2/9/2010 12:36 AM

Status
Report Sent

Problem signature
Problem Event Name: BEX
Application Name: hsplayer.exe
Application Version: 10.0.0.51
Application Timestamp: 4a8ade77
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.4148
Fault Module Timestamp: 4a594c79
Exception Offset: 0006ccb5
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: 4d2f
Additional Information 2: 2a1015a4456bbc4b2d9bbd1574da6fef
Additional Information 3: 18bc
Additional Information 4: 9172fe4fe659e57a522319ae4c8573aa

Extra information about the problem
Bucket ID: 702034620

__________________________________

 

thx

Sridhar.g