Cancel Norton Anti Track

MikeinSpain · January 10, 2025, 7:34am

Norton Anti Track is as much crap as Norton Driver Updater so I want to cancel it and get my money back. BUT I try and I just keep going around in circles on the third world Norton Scam site, with hints about purchasing Ultimate Help Desk, etc. And why does Norton now contact me in Spanish, with no English option? What a rubbish company.

bjm · January 10, 2025, 7:45am

Hello @MikeinSpain

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Norton Cancellation and Refund Policy [here]
How to request a refund for an annual renewal fee [here]
Norton annual and monthly subscription refunds [here]

Important subscription, pricing, and offer details:

Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.

Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.

Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/

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bjm · January 10, 2025, 7:49am

Hello @MikeinSpain
Norton AntiTrack - Spain

Important information about subscriptions, pricing, and offers:

Details: Subscription contracts begin when the transaction is completed and are subject to the Terms of Sale and the License and Services Agreement. For trials, a payment method is required upon registration and will be charged at the end of the trial period, unless canceled earlier.

Renewal: Subscriptions automatically renew unless the renewal is canceled prior to billing. Payments for renewals are billed annually (up to 35 days prior to renewal) or monthly, depending on your billing cycle. Annual subscribers will receive an email in advance with the price of the renewal. Renewal Prices may be higher than the starting price and are subject to change. You can cancel the renewal as described here in Your Account or Contacting us here.

Cancellation and refund: You can cancel any of your contracts and request a full refund within 14 days of the initial purchase for monthly subscriptions; For annual subscriptions, the term is 60 days. For more information, please see our Refund and cancellation policy. To cancel the contract or request a refund, click here.

https://es.norton.com/products/norton-antitrack#legal

MikeinSpain · January 10, 2025, 8:09am

Your replies have just sent me around in circles again. I gave my subscription number (NP2105668198) which it accepted but which did not work. I am asking my bank to get my money back from Norton as there seems to be no other way as Norton positively HATES refunding money.

bjm · January 10, 2025, 8:20am

Maybe, you’re blocking some Norton pages content?

Are you within…14 days/monthly or 60 days/annual subscription…of the purchase date?

Cancel Norton Anti Track

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