Cancel subscription renewal for the PRIVACY MONITOR

[RichardG44]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details:WINDOWS 11

What is the error message you are seeing?

[bjm]

@RichardG44

Cancel subscription renewal for the PRIVACY MONITOR

Hello @RichardG44
Privacy Monitor is available in Norton 360 with LifeLock plans.
Maybe, you’re referring to Privacy Monitor Assistant [here] subscription?

Please review: Cancellation & Refund Request [here]

Contact Norton Support - Top reasons customers contact support. [here]

Norton support via Chat | Phone | Social Support
Please review: Contact Norton Support [here]

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

How to request a refund for an annual renewal fee [here]

FAQ: Norton subscription and renewal [here]

Please confirm you’re allowing Norton pages content in order to provide the best experience possible. [here]

Norton Community does not have access to your Norton account, subscription nor payment profile.

Norton Community urges users that do not want automatic renewal to cancel recurring subscription service and also remove their payment profile.

Important subscription, pricing, and offer details:

• Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
• Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
• Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/