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Norton Social Media → Message
- Norton Cancellation and Refund Policy
- How to request a refund for an annual renewal fee
- FAQ: Norton subscription and renewal
- Learn more about your automatically renewing subscription
- Stop your Norton subscription from automatically renewing
- Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store
Norton Social Media → Message
If you cannot reach official Norton support via chat/phone, Norton’s social media teams may be responsive.
- X (Twitter): Message @X/NortonSupport
- Facebook: Message the official Norton page @facebook/Norton
- Benefit: A human usually responds to DMs within an hour.
Please confirm you’re allowing Norton pages content in order to provide the best experience possible.
Please confirm you’re allowing Norton ads, cookies, trackers, analytics, scripts, beacons, etc., etc.,
Please whitelist norton.com, login.norton.com, my.norton.com, nortonlifelock.com, support.norton.com, buy.norton.com, renew.norton.com
Please disable VPN…Ads blocker…try from Chrome.
Please see us.norton.com General Privacy Notice and Cookie Statement for additional information.
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Norton Community users urge Users that do not want automatic renewal to Unsubscribe and Delete their billing profile ~65+ days ahead…far enough ahead to avoid being billed.
Users may shop $ at reputable retail/online vendors.
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When you stop your subscription from automatically renewing:
Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
It typically takes a few hours from your request for the change to take effect.
Norton Extras may end when you stop your subscription from automatically renewing.