Canceling order

I ordered this by mistake and immediately canceled. It only canceled the auto renewal. I feel ripped off!!! 

I've been trying to order additional Cloud space for back up and with no success. I have 360 Deluxe. In the mean time, I've directed my back up to a separate expansion hard drive.

Curious....did you resolve your issues with Tekwire? (tek-wire.net)

https://community.norton.com/en/forums/tekwire-llc
 

related Topics: 

@Jan P Dial

Provision to buy additional online storage is not available for the Norton 360 plans. For the Norton 360 plans, you must upgrade to the next higher plan. For more details, contact Member Services and Support

https://support.norton.com/sp/en/us/home/current/solutions/v6958560 - 09/14/2021

You can delete a backup set if it is no longer needed. You cannot delete a backup set if only one backup set is available. However, you can create a new backup set before you delete the old backup set.

Sometimes, a back-end service outage or server maintenance can stop you from deleting your backup data. In such cases, try deleting after some time. To identify if there is a service outage, check the Norton Service Status page.

https://support.norton.com/sp/en/us/home/current/solutions/v19828921 - 09/14/2021