Hi Support.
I purchased a Black Friday Special with a digital download and key. How do I cancel
an automatic renewal that is fast approaching. These upgrades are cheaper than your auto renewal
I had to do this last year too. Can you stop the auto renewal please .
Norton Community does not have access to your Norton account, subscription nor payment details.
Are you ~30 days from current term expiry? ...is automatic renewal enabled?
Users report that ~30 days before subscription term expiry date. Users are not able/allowed to change automatic renewal.
Users report not being able to make subscription changes ~30+ days [related info here] before the subscription is due to renew.
Users report Norton pulls recurring subscription payment up to 35 days before the subscription is due to renew.
Do you want to stop your Norton subscription from automatically renewing?
=> Please review your Norton account to manage licenses/subscriptions
https://my.norton.com/extspa/account/subscriptions
=> Please review your Norton account to confirm ... automatic renewal is off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with automatic renewal off.
BILLING INFORMATION reports: There is no billing profile saved in your account...with no billing information.
Please post progress:
Yes you can my norton under my units subscription you disable auto renewal