Cannot access "Chat"

Norton 360 for Windows
1

I cannot access “Chat” on the Norton 360 website. Can anyone help?

2

Hello @dforrest
Care to share what happens when you try to reach support?

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as test:

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3

I do not get as for as the wait-time message, just back to the beginning again.

4

Hello @dforrest
Please post progress

5

I still cannot contact a Chat representative.

6

what browser?
try with VPN off?
try from Chrome?
Norton account sign in okay?

Please confirm you’re allowing Norton pages content in order to provide the best experience possible [here].

Please share what happens when you try to reach Norton Chat support?
What happens when you try to reach Norton Phone support?
What happens when you try to reach Norton Social support?

Please share your geo-location/country?

Norton Services Status
All components are Operational
https://status.norton.com/

7

as test: typed live agent three times

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screenshot_535535×716 48.2 KB