Cannot activate Norton 360 4.0

Norton Security | Norton Internet Security
1

I recently bought a Norton 360 4.0 but I can't activate it. It always says 'Unable to proceed'. I hope someone helps me with this. Thanks

2

Hi angel392004,

 

Welcome to the Norton Community!!!!!!

 

Angel, now Norton 360 comes with latest version 5.0. If you bought the Norton from any retailer shop, just make a note of the Product key.

 

Then download the Norton 360 Version 5.0 through this link

[for standard edition]--> www.norton.com/n360s_5   

[for premier edition] --> www.norton.com/n360p_5

 

First It will give you a trial period of 15 / 30 days. Just enter the product key and then activate it.

 

Let me know if you have any issues.!!!!

3

@huwyngr
yes i bought it in a authorized distributor. i am using 32 bit windows ultimate. i used mcafee before installing norton.
i already uninstall it and also used mcafee removal tool..
i already entered the key when i am in the process of installing norton 360 but still not activated when it finished installing.
i tried activating it again but the activation window always appear saying 'unable to proceed' and the one click support window appears also saying "Error: 8505,100 appers on norton 360 version 4.0"

@K_Ramachandran
Thanks for recommending me the version 5. i might try downloading it tomorrow since its kinda late here.

4

I'd be inclined to clean up Norton remnants using the Norton Removal Tool aS BELOW and then download the V5 and install it. I don't remember when compatibility with Windows 7 came in.

 

Just make sure you get the right download to match the edition of V4 that you bought: Standard (2.0 GB of free OnLine Storage)or Premier (25GB of free OnLine Storage) since the keys are not interchangeable although not tied to the Version.

This link: Symantec Norton Removal Tool. will direct you to the current Symantec Norton Removal Tool.

 

Note that if you have any other Norton products installed the NRT will remove them too -- no user selection. So let us know if you do and if you have the installation media or not.

 

Please leet us know ho you get on.

5

Thank you very much! i already installed the ver. 5 and its working perfectly :smileyhappy: and its activated. thanks for your assistance.

6

Glad to hear all went well -- yoiu know where to find us if you need help.

7

I recently bought a Norton 360 4.0 but I can't activate it. It always says 'Unable to proceed'. I hope someone helps me with this. Thanks