I recently purchased Norton Online Backup and I cannot activate it, it told me I have two versions of Norton 360 one Norton 360 Version 3.0 the other Norton Version 4.0 Premier Edition. I need help cancelling the Version 3.0 that's probably what's causing problems. Their registered under two different email addies.
I recently purchased Norton Online Backup and I cannot activate it, it told me I have two versions of Norton 360 one Norton 360 Version 3.0 the other Norton Version 4.0 Premier Edition. I need help cancelling the Version 3.0 that's probably what's causing problems. Their registered under two different email addies.
Thanks for the info but its not going to be so easy to do that seeing I tried installing the NRT and the file was listed as corrupted plus the fact that my comp is so old and dated it probably wouldnt even work seeing im most likely below the system requirements seeing I only have a pentium III 500 with only 512 ram.
I have a similar setup as a test bed, I can try N360 on it to see what messages I get if you want to try and resolve it.
Can't you just uninstall V3 then and see what happens?
Deric.