Cannot authenticate to my norton account under Edge extension

I am running Windows 10 15063.rs2 and today I added Norton Identify Safe Extension to Edge.  When I run the extension, it asked me to sign in to my Norton account but it rejected my login even with the correct password.  At the same time, I was able to log in to my Norton account through IE.  In fact, I changed my password and tried the new password and it still failed.  Please research.  Thanks.