Cannot Ghost 14 Vista Premium to New HDD - Frustrating!

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I bought Ghost 14 (updated) last week to clone Vista Home Premium (SP1) to a new bigger HDD.  My setup is more or less basic PC, no fancy hardware. It simply will not work!  I first got the "must complete inside recovery environment" error, but I appled the registry patch in other postings and that error went away.  Now it gets part way through the HDD "clone" and stops with another error message that says it cannot complete the action.  This leaves the new HDD unformated.  This is just ridiculous, and looking like a waste of money!  

 

Anyone have any other solutions to a product that does not do what it says it should do????  Other than a refund?

 

LW

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Firstly, I would ensure that you're following the directions set forth in Chapter 15 of the Norton Ghost 14 User Guide.

 

Secondly, Ghost reports all warnings and errors to the Windows Event log. Could you look at the application event logs and check for any warnings/errors from Ghost, Ghost Service, V2i, Volume Shadow Copy Service, etc? Have you run LiveUpdate in Ghost until there are no more updates? This information will give us a bit more insight into the errors you are experiencing. Thanks!