Cannot log in to norton antitrack

Hi , at startup for desktop Pc windows 11, screen shows login page for norton antitrack.
I try to log in and always fails and says —
Server Error
We are working to resolve an issue that prevents from completeing your request
Error code–2016
This has been happening for the last month
Thanks
Mee

i now what the problem is and there is only one solution to that call norton they can help you i got the same problem on my norton utilities and now it works ok
the problem is if you got a other produckt on the computer there is blocking the sync to the server and they now what it can bee that whas what it whas in norton utilities

thanks