I have an Acer ASpire 5740-5995 (laptop) running Intel chip, with WIN 7 "Home Premium" (all uptodate)
Ghost 15 was working fine until last week. Then it would not. Soooo - uninstalled, Ghost, Noeton 360, Adobe, Acrobat, Flash.
Cleaned the computer. Tried to re-install Ghost 15 - got this message:
Norton Ghost Installer Information:
"Error 1402. Could not open key:
UNKNOWN\Components\DA42BC89BF25F5BDOAF18C3
B9B1A1EE8\347552OBB5615DB4D88A73FD9B390051.
Verify that you have sufficient access to that key, or
contact your support personnel."
So I cleaned the computer, installed Norton 360 and ran a virus scan - no virus.
Reboot. STILL unable to get Ghost 15 to instal - same error message.??????
Can anyone help.
Norton seems to have closed up thier "support shop" Or did I miss it??
Georgegeorge