I have a five month old laptop and I purchased Norton protection. Today there was some virus that attacked. I realized both Norton and Windows Defender were off. I reset the computer to an earlier date and was then able to turn on Windows Defender. I ran a full scan, found a virus, and cleaned it up. Everything seems to be working fine now except that I still can't turn on Norton. And, the Norton website updater can't even find it on my computer. I tried to do the re-registration trick listed on a help window for "Norton Internet Security reports that it is turned off." What do I do?
I have a five month old laptop and I purchased Norton protection. Today there was some virus that attacked. I realized both Norton and Windows Defender were off. I reset the computer to an earlier date and was then able to turn on Windows Defender. I ran a full scan, found a virus, and cleaned it up. Everything seems to be working fine now except that I still can't turn on Norton. And, the Norton website updater can't even find it on my computer. I tried to do the re-registration trick listed on a help window for "Norton Internet Security reports that it is turned off." What do I do?