Can't Access OnLine Backups

Norton Security | Norton Internet Security
1

I loaded Norton 360 today and when I try do the step where I access my online account, I get a message that I need an internet connection which obviously I have.  I have rebooted twice, turned off the Firewall, and unblocked Pop Blocker.  I still can't access my on line account.  I am frustrated and frazzled.

2

did you try to un install 360 and restart your pc and re install 360 that’s how i fixed it and uninstall windows live that’s is mostly the problem 2

3

Thanks for your help.  That did the trick.

4

your welcome