Cant afford nortons any more

so now it looks like nortons is trying make more money with this new data breach :frowning:

Personal info of nearly 3 billion people exposed in data breach – what you need to know

Suspected breach may have exposed info of nearly 3 billion people

Just got off the phone with Norton Technical support. It was not a good call since that the majority of the call was spend repeating words, trying to spell out words, no command of English and background noise that completed interrupted the call on several occasions. For a topic and resolution that should have taken 30 minutes to resolve, because of the interruptions and the misunderstandings, it took over an hour to resolve. At the end of the time, I am still not sure that the results will be what I requested. A very poor call center experience and it demonstrated the lack of professionalism and respect that Norton has for its customers. I will be searching for another company that provided the service and respect and the feeling of trust that I had experienced from Norton. Maybe Norton should consider the vacuum cleaner business because they really suck at communication.

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