Hello, I have Windows 10 and Norton worked after I upgraded to it. Then I logged in one day and it said my computer is at risk, so I had it run a scan. It would just sit an process for hours. So I went to uninstall it. I have xfinity and have tried several time to re install it and I get to the point to activate my subscription and it says it cannot connect to the Norton server. I have uninstalled and reinstalled and that has just ended up with the same results, over and over again... I have tried to do the Norton power eraser and it gives an error I am missing DSNAPI.dll. I have spent 2 hours on the phone with Norton supervisor and they cant connect to my computer and cant figure it out. I am in need of some help.