Can't download removal tool

Norton 360.2 apparently was damaged.  I have attempted to download the REMOVAL TOOL. 

All I get is a blank screen.  I've tried this over and over.

I attempted to remove Norton via a another program.  

Still can not re-install Norton.  It tells me I have "another variant of N360 installed."

 

Bottom line:  I cannot download Norton Removal Tool.   HELP!!!!