Can't Load norton360 on my laptop

Error Code 111111. Any resolutions?

@Jeffery_Rimmer What is your version of Windows, its version and build?

Restart the computer and see if there are any maintenance tasks being done such as a Windows update since that can cause the issue you are seeing.

SA

Any update on this? I am trying to install on Windows 10 and I am getting same message. I have uninstalled previous Norton software and rebooted multiple times. Had Norton remote access and they tried same things I tried and was not able to get it to install. Gets to 97% then I get the 111111 error code.

@ThomasM_Smith1 What is your version and build of Windows 10?

@Jeffery_Rimmer What is your version and build of Windows?

Here is some AI generated information regarding the error code you are both seeing: Note that AI is not 100% accurate on all the topics it creates. Are you both 100% sure the error code is 111111 and not a typo? Just asking for the sake of clarity.

The Windows 10 error code 111111 is not a standard or widely recognized error code. It’s possible this is a typo or a custom error code used within a specific application or software. Without more context, it’s difficult to pinpoint the exact cause or solution. However, there are general troubleshooting steps that can be helpful in resolving software-related issues.

SA

Was trying to install on someone else’s computer so not sure of version or build of Windows 10. All it said was error code: 111111 so not sure of much else. Tried multiple times and got same error code.

Be sure your systems are not in S mode.

If it is in S mode you have to download Norton from the Windows App Store.