can't login to id safe

is anyone else having issues with logging in to id safe?  when i try i get prompted to "sign in" however when i fill in the info, i get a "failed to login...please check credentials".  the info im entering is correct.  if i try to access the account from the main console, i get an "IE cannot display page".  Is it safe to assume something is wrong on their end?  this is annoying because i cant access my "saved passwords" for websites!  Anyone else having issues??