Cant open pdf in whattsapp since norton on phone

[Guy_Simpson]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Can’t: open pdf in whattsapp since norton installed

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?
Error message says i may not have the right app installed to open the pdf but i do have
If you have any supporting screenshots, please add them:

[SoulAsylum]

Apple, Android?

SA

[peterweb]

@Guy_Simpson

Error message says i may not have the right app installed to open the pdf but i do have

What app do you use to view PDF’s?

[Guy_Simpson]

It’s an android

[peterweb]

And what pdf app are you using on your device? You need a separate pdf app that Whatsapp can use to display the files.

Ai info on Whatsapp and pdf.

WhatsApp can open PDF files on Android. Here’s how:

• Open the chat containing the PDF message.

• Tap on the PDF file to open it.

• You will see an “Open in…” option at the top right corner. Tap it to choose a PDF viewer app from the list.

1

• If you don’t have a PDF viewer installed, you can download one from your app store.

1

• Ensure that your WhatsApp app is updated to the latest version for optimal compatibility.

1

This allows you to view and interact with the contents of the PDF file directly within WhatsApp.