Can't record audio with CyberLink Screen Recorder 4

Issue abstract:
I can’t record audio with CyberLink Screen Recorder 4

Detailed description:
After updating to V24, the audio is muted in CyberLink Screen Recorder 4. The video is OK. I’m in trouble. Thanks.

Product & version number:
Norton 360 Deluxe 24.12.9725

OS details:
Windows 10 Home 22H2

What is the error message you are seeing?
none