Can't remove device

Issue abstract: I bought a new laptop and installed Norton 360. The PC crashed and I returned it. I want to remove this device from my account, but where it should say REMOVE to click on to remove the device, nothing is there.

OS details: Windows 11

What is the error message you are seeing? None

If you have any supporting screenshots, please add them:

Does this help [here]

Please post progress

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Thanks…that worked.

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