Can't see my Utilities subscription in my subscriptions part of my account. It's an up to date subscription

Norton Utilities
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description: I’m trying to load Utilities Ultimate on my wife’s laptop, but I can’t find it anywhere to download.

Product & version number: Utilities Ultimate 25.1

OS details: Windows 10

What is the error message you are seeing? N/A

If you have any supporting screenshots, please add them:

2

Hello @Michael_Llewellyn
and you’re looking in the correct Norton account?
https://my.norton.com/extspa/account/subscriptions
Maybe, you’ll need to scroll the page &or Show History.

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3

Yes, done all that. The only subscription showing is Norton 360. The subscription for Utilities is OK.

4

Contact Norton Support

What does Connect to Norton Account do?

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1 Like
5

Hello @Michael_Llewellyn

6

My subscription screen is not the same as yours:

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7

and you’re looking in the correct Norton account?
https://my.norton.com/extspa/account/subscriptions

Download and install Norton Utilities Ultimate here

If you still need help, contact Member Services and Support.
How-To Contact Norton Support

8

Forvent at den fejl er fix inden for de næste dage

9

Du skal forvente at norton fixer dine fejl inden for ikke ret. Mange dage