Can't uninstall Norton Online and Norton Safety Minder - doesn't recognize email or password

I can't uninstall Norton Online and Norton Safety Minder.  When I go through Start - control panel - uninstall programs, I see both Norton Online & Norton Safety Minder.  When I try to uninstall both, I get:  "Please try again using correct parent email and password" each time even though I am using my correct email and password.  In fact, I even changed my password in onlinefamily.norton.com and it recognizes my email and password when I go to that website, but it doesn't recognize it when I try to uninstall.

I searched this site thoroughly and tried all the methods posted, but no luck.  Please help me to uninstall both programs without using my email or password - I think it is interferring with our Itunes and I want it off my computer.

I am running on a HP laptop - Vista 64 bit.  Thank you in advance!

 

P.S.  now when I click on the Paw in the task bar, & go to Edit & put in my email & password, it says that this computer is not recognized - please register computer.