When on the web I'm getting a window saying whether I wish to use "Capibara Helper."
What is this? I can't find any information on the web?
Hi Mwfast:
If this is a legitimate pop-up from MovieSherlock I wouldn't expect it to appear when you view a Norton web page (unless that web page has an embedded video), but the fact that you have MovieSherlock installed on your Mac makes it less likely that this pop-up is caused by malware trying to spoof a Capibara product.
As a first troubleshooting step, I'd contact Capibara's customer support and ask them why you're seeing this pop-up . It could be a genuine pop-up requesting that you start a helper module for their software, it could be caused by a bug in their latest software update, or it might even be a marketing tactic to try to get you to upgrade your product.
The VideoDownload Helper add-on for my Firefox browser is now flagged as a PUP (potentially unwanted software) by some anti-malware scanners like the Junkware Removal Tool because the add-on developer tries to sell the user a video converter module after the "free" video downloader is installed in the browser - see my post <here> in the Malwarebytes malware removal forum.
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32-bit Vista Home Premium SP2 * Firefox v50.1.0 * NIS v22.8.1.14 * MBAM Premium v2.2.1
Yes I have MovieSherlock. I have had it for several years but not had this window popping up before!
Does this mean that I don't have to worry?
By the way, I just went to the Norton web page and the Capibara window showed up there!
Hi Mwfast:
If this pop-up is only appearing on YouTube, it could be related to video capture/converter software for the Mac from Capibara Inc. Technology like MovieSherlock or VidBas. Do you recall ever installing either of these Capibara programs on your Mac?
I’m using the latest Mac. OS Sierra 10.12.2
I just opened Safari and went to YouTube.
Without selecting anything I got the little window below on the web page.
This is spelled: Capibara not Capybara
Can't find anything about Capibara!
Could it be malware?
Hi Mwfast:
Further to huwyngr's reply, are you visiting a particular web site or using a particular web application when you see this message? Software testers running integration/acceptance tests for web applications developed with Ruby on Rails (i.e., the Ruby programming language) often use Capybara for debugging the code - see http://www.rubydoc.info/github/jnicklas/capybara and https://www.sitepoint.com/basics-capybara-improving-tests/.
It may help if you tell us:
What operating system is on your computer -- Windows / Mac ?
And which version of which Norton Product you are using?
What you are doing when that window pops up?
Any other background you think might help identify it -- like which browser .....