I wanted online backup, but Norton 360's was not robust enough for me. So I signed up for Carbonite. But it kept hanging. To get around the problem, Carbonite instructs me to set Norton's settings for both Carbonite Service and Carbonite User Interface to "Allow". I don't understand just what I am allowing them access to by doing so. Can they log my keystrokes? Can they access files I have not marked for backup. I am doing online banking, and so am hesitant to blindly follow their request for access. I'd appreciate help of more knowledgeable Norton users. Thanks.