Having just received a popup from Norton that I had 30 days left of my subscription, I purchased a 10 devices renewal card at a local PD World shop. As the Norton renewal page said my outstanding days would be carried forward I put the new Key Code in straight away. Now I only have 366 days subscription!
WHAT HAPPENED TO THE OTHER 30 DAYS that were left on my old subscription?
I have just lost a months worth on 10 devices, that's nearly a whole years worth of subscription gone. As I am registered on the Norton My Norton system they should know when the old subscription expires and add it to the new one like it said on the renewal screen.
I can not find a way of contacting Norton about this.
Does anybody have a contact 'phone number for the UK? Or can Norton contact me about it directly?
Very cross and unhappy about this.
Everyone should watch out for this scam trick directly from Norton its self and I thought the idea for Norton was to help avoid such scams!!!