ccSvcHst.exe error at shutdown and blue screen issues

When I shut down my ocmputer sometimes, I get a dialog box saying that ccSvcHst.exe is shutting down.  It doesn't happen all the time, but it's still unnerving.  I have read that this is supposed to be part of Norton, but I am not sure.

 

Also, tonight, when I turned my computer on and tried to use Norton, my computer bluescreened, saying that it shut down to prevent damage to Windows.  I think the reason it said was "Error in non page area", but I am not sure, because I quickly hit the power button out of fear.  What causes that?  That last time I had that problem, it happened EVERYTIME I tried to do a scan, so I had to do a clean wipe of the computer and reinstall windows to fix it.  My computer is over 9 years old, could THAT be the problem?  I turned it back on and did a scan, and all it found ws a tracking cookie.

 

Are these problems fixable?

When I shut down my ocmputer sometimes, I get a dialog box saying that ccSvcHst.exe is shutting down.  It doesn't happen all the time, but it's still unnerving.  I have read that this is supposed to be part of Norton, but I am not sure.

 

Also, tonight, when I turned my computer on and tried to use Norton, my computer bluescreened, saying that it shut down to prevent damage to Windows.  I think the reason it said was "Error in non page area", but I am not sure, because I quickly hit the power button out of fear.  What causes that?  That last time I had that problem, it happened EVERYTIME I tried to do a scan, so I had to do a clean wipe of the computer and reinstall windows to fix it.  My computer is over 9 years old, could THAT be the problem?  I turned it back on and did a scan, and all it found ws a tracking cookie.

 

Are these problems fixable?

I am using Noton Anti-Virus '09, Ver. 16.2.0.7 and I am using Windows XP Pro w/Service Pack 3.  It has 512MB RA.  I fiured that it might be the case, but getting a new computer is tough with theses economic times.  And I am not sure about the filing system.

 

The last time I tried doing a registry check, the computer almost died for some reason, so I am not very eager to try again, though there shouldn't be any since it's only been about 5 months (I think) since this things been wiped.  Thanks for the help you were able to give.


BigComp wrote:

I am using Noton Anti-Virus '09, Ver. 16.2.0.7 and I am using Windows XP Pro w/Service Pack 3.  It has 512MB RA.  I fiured that it might be the case, but getting a new computer is tough with theses economic times.  And I am not sure about the filing system.

 

The last time I tried doing a registry check, the computer almost died for some reason, so I am not very eager to try again, though there shouldn't be any since it's only been about 5 months (I think) since this things been wiped.  Thanks for the help you were able to give.


Thanks for the detail. 512MB is low to run XP Pro although I did it for some time myself!

 

The error checking I pointed to is nothing to do with the registry which is something I steer clear of myself. It runs a basic utility called chkdsk using the switch /f that tells it to try and fix what it finds wrong. So I would recommend trying it but with the age of the hard drive have you backed up your personal files onto some kind of outside media -- CD etc?

 

<< And I am not sure about the filing system. >>

 

When you locate the drive C: and right mouse click on it and select Properties on the General TAB that comes up you will see File System: ?????? and that will tell you: FAT FAT16 FAT32 NTFS are the possibilities.

 

If it is NTFS all the more reason to run chkdsk /f since the NTFS file system is very robust and self healing.

 

But the disk could fail .....

 

Do you have the disk to reinstall XP Pro?

 

As a matter of interest, how large is the hard drive storage?